When will my order be processed?
We process orders 24 hours after you make a purchase - everyday of the week, including weekends!
How long will it take to receive my order?
Most of our products are sent via 1st Class Royal Mail so you should expect to receive your order within 2 - 3 days. Products which we source from overseas may take slightly longer, sometimes up to 20 days.
For International orders, depending on your exact location & chosen product, anything up to 22 days.
Will I be charged with customs and taxes? (International Customers)
The prices displayed on our site are tax-free in GBP, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.